Terms & Conditions

The website FUZIONNUTRA.COM is an online service operated and managed by FUZION NUTRACEUTICALS PRIVATE LIMITED (FUZIONNUTRA.COM’ or ‘we’ or ‘us’). In using the FUZIONNUTRA.COM, you are deemed to have accepted the terms and conditions of the agreement listed below or as may be revised from time to time (‘User Agreement’), which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this Website. If you have any queries about the terms and conditions of this User Agreement or have any comments or complaints on or about the Website, please email us at fuzionnutra@rediffmail.com. We reserve the right to change the terms and conditions of this User Agreement from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.
Any use of this Website or its contents, including copying or storing it or them in whole or part is prohibited without the explicit permission of FUZIONNUTRA.COM excluding viewing the content and placement of order. All information displayed, transmitted or carried on the Website is protected by copyright and other intellectual property laws. Copyrights and other intellectual property in respect of the some of the content on the Website may be owned by the third parties and are also binding. This site is designed, updated and maintained by FUZIONNUTRA.COM or its licensors / affiliates / partners as the case may be. You shall not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available on the Website.
We have taken all care and precaution to try and provide accurate data and information. In the preparation of the content of this Website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices displayed on the website are inclusive of taxes. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colors of our products that appear on the Website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. All products and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions of this User Agreement and are deemed to be read and understood and agreed upon. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be on offer to us and we reserve the right to accept or reject such balance order. No act or omission of FUZIONNUTRA.COM prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address or phone number, we may notify you by email and/or phone number, as the case may be, as soon as possible to confirm receipt of your order and may email/contact you again to confirm dispatch and therefore acceptance of the order.
  • Being eligible to use and by using the website / transacting on the Mobile App, if applicable or through any other mode of communication / by making any purchase during the aforesaid tenure, User hereby agree to be bound by this Terms of Use;
  • User is hereby authorized to use the website for lawful purpose and for the purposes of viewing the content, placing orders and providing feedback subject to the terms mentioned under website feedback, user comments and user generated content (Privacy Policy) and usage restrictions (Terms and Conditions). Any violation to the policy will lead to strict legal action against the User in terms of the policies and applicable laws;
  • FUZIONNUTRA.COM strives to provide best prices possible on products to users buying or availing from the Website. However, prices and availability are subject to change without notice or any consequential liability on FUZIONNUTRA.COM;
  • In case of Cash back offers extended by banks during the aforesaid period, user will, in addition to this Terms of Use Policy, be governed by the Terms and Conditions of the said bank/card issuer;
  • FUZIONNUTRA.COM may, at any time due to various reasons, including but not limited to technical errors, unavailability of stocks or for any other reasons whatsoever, cancel the orders placed by Users. FUZION’s & FUZIONNUTRA.COM's decision of cancellation of order shall be final and FUZION or FUZIONNUTRA.COM shall not be liable for such cancellation(s) whatsoever;
  • Expected delivery time as mentioned on website may vary than the usual time of delivery;
  • FUZIONNUTRA.COM strives to provide accurate product pricing information, however, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product information, FUZIONNUTRA.COM may, at its discretion, either contact User for instructions or cancel the User's order and will notify the User about such cancellation;
  • FUZIONNUTRA.COM shall have right to modify the price of a product or service any time, without any prior information.
Cancellation by FUZIONNUTRA.COM
  • There may be certain orders that FUZIONNUTRA.COM is unable to accept and may cancel. FUZIONNUTRA.COM reserves the right, at its sole discretion, to refuse supplies or cancel any order for any reason whatsoever, without assigning any reason to the User. User accepts and undertakes that the same is acceptable and he / she / it will not contest / raise any dispute on the same. Some of the situations that may result in cancellation of User's order includes, without limitation, non-availability of the product or quantities ordered by User, inaccuracies or errors in pricing information, or problems identified by the payment gateway, credit and fraud avoidance authorities / entities;
  • FUZIONNUTRA.COM may also require additional verifications or information before accepting any order. FUZIONNUTRA.COM will contact the User if all or any portion of User's order is cancelled by it or if additional information is required to accept the User's order. If the order is cancelled by FUZIONNUTRA.COM after User’s credit card has been charged, the said amount will be reversed back in User's credit card account by the master merchant / acquiring bank.
  • It is pertinent to note that the FUZIONNUTRA.COM has the full right to decide whether an order has been processed or not. User hereby agrees and undertakes that the decision taken by the FUZIONNUTRA.COM is acceptable to User and User shall not create any dispute on the decision taken by FUZIONNUTRA.COM on cancellation;
  • FUZIONNUTRA.COM reserves the right to cancel any orders that classify as 'Bulk Order' as determined by FUZIONNUTRA.COM as per certain criteria. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz.:
    1. Products ordered are not for self-consumption but for commercial resale;
    2. Multiple orders placed for same product at the same address;
    3. Bulk quantity of the same product ordered;
    4. Invalid address given in order details;
    5. Any malpractice used to place the order.
  • FUZIONNUTRA.COM reserves the right to classify any order as “Bulk Order” at its sole discretion without assigning any reason;
  • FUZIONNUTRA.COM reserves the right, at its sole discretion, to change, modify, add or remove portions of this document, at any time without any prior written notice to user.
  • Under no circumstances FUZIONNUTRA.COM’s liability shall exceed giving the User a replacement of the same product only in case of incorrect product being delivered against the order;
  • These terms and conditions are subject to Indian laws and any dispute shall be subject to jurisdiction of the courts in Mumbai (India) only.
User shall not use the Website for any of the following purposes:
  • Posting or disseminating in any way any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
  • Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
  • Gaining unauthorized access to other computer / network systems;
  • Interfering with any other person's use or enjoyment of the Website;
  • Breaching any applicable laws;
  • Interfering or disrupting networks or websites connected to the Website;
  • Making, transmitting or storing electronic copies of materials, including relevant or related, protected by copyright without the permission of the owner.
Users are not permitted to host, display, upload, modify, publish, transmit, update or share any information on the Website that -
  • belongs to another person and to which you do not have any right to;
  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, racial, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • is harmful to minors in any way;
  • infringes any patent, trademark, copyright or other proprietary rights;
  • violates any law for the time being in force;
  • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • impersonates another person;
  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource including the Website;
  • threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
Users are also prohibited from:
  • violating or attempting to violate the integrity or security of the Website or its content;
  • transmitting any information (including job posts, messages and hyperlinks) on or through the Website that is disruptive or competitive to the provision of services by us;
  • intentionally submitting on the Website any incomplete, false or inaccurate information;
  • making any unsolicited communications to other users of the Website;
  • using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;
  • attempting to decipher, decompile, disassemble or reverse engineer any part of the Website;
  • copying or duplicating in any manner any of the content on the Website or other information available from the Website;
  • framing or hot linking or deep linking any content on the Website.
  • We reserve the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and / or shipping address. We may provide notification to the customer should such limits be applied. We also reserve the right, at our sole discretion, to prohibit sales to any one as we may deem fit.
While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, we may, at our sole discretion, either contact you for instructions or cancel your order and may notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and we will have the right to modify the price of the product and may contact you for further instructions using the e-mail address or the contact number provided by you during the time of registration, or cancel the order and notify you of such cancellation. If we have to cancel an order or part of order after we have processed the payments, FUZIONNUTRA.COM will initiate the process, through the Master Merchant / Acquiring Bank, for reversal of amount back to User’s Credit / Debit card / bank account. We strive to provide you with best value; however, prices and availability are subject to change without notice.
We disclaim all warranties or conditions, whether expressed or implied (including without limitation implied, warranties or conditions of information and context). We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this Website. This User Agreement and any contractual obligation between us and you will be governed by the laws of India, subject to the exclusive jurisdiction of Courts in Mumbai. All disputes will be subject to arbitration in Mumbai in English by a single arbitrator appointed by us under the Arbitration and Conciliation Act, 1996. Each party to arbitration shall bear its own cost. You agree to defend, indemnify and hold harmless FUZIONNUTRA.COM its employees, directors, officers, agents and their successors and assignees from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to FUZIONNUTRA.COM or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
Use of the Website is available only to persons who conform to the contract as mentioned under applicable law and is deemed legally binding as per the terms and conditions elaborated. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. We reserve the right to terminate your membership and refuse to provide you with access to the Website at our sole discretion. The Website is not available to persons whose membership has been suspended or terminated by us for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. We make no representation that any products or services referred to in the materials on this Website are appropriate for use, or available outside India. Those who choose to access this Website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. We will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, and if we receive an order from such states or to be delivered to such states under such circumstances, we retain the right to accept or reject the order at our sole discretion. Those who choose to access this Website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. We will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted.
We and our suppliers and licensors and our affiliates expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of our or any third party's intellectual property rights. All rights, including copyright, in this Website are owned by or licensed to us. Any use of this Website or its contents, including copying or storing it or them in whole or part is prohibited without our prior permission except for the purpose of viewing the content, placing orders and providing feedback subject to the terms mentioned under website feedback, user comments and user generated content (Privacy Policy) and usage restrictions (Terms and Conditions). You may not modify, distribute or re-post anything on this Website for any purpose. The FUZIONNUTRA.COM names and logos and all related products and services names, design marks and slogans are the trademarks or service marks of FUZIONNUTRA.COM or licensed to FUZION & FUZIONNUTRA.COM as the case may be. All other marks are the property of their respective companies and you shall not use or exploit the same in any manner whatsoever. No trademark or service mark license is granted to you in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark which appear on the Website in any manner. References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service. We are not responsible for the content of any third party websites and do not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content, the Website or any related software. All software used on this Website is the property of FUZIONNUTRA.COM or its suppliers and licensors and protected by Indian and international copyright laws. The content and software on / of this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Content on this Website is strictly prohibited. Unless otherwise noted, all Content are copyrights, trademarks, trade dress and / or other intellectual property owned, controlled or licensed by us, our affiliates or by third parties who have licensed their materials to us and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Content on this Website is the exclusive property of FUZIONNUTRA.COM and is also protected by Indian and international copyright laws.
You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be / have been identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, we and our affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
This User Agreement is effective unless and until terminated by us. You may discontinue any further use of this Website. We may terminate this User Agreement at any time and may do so immediately without assigning any reason whatsoever for the same.